[qmailtoaster] 511 sorry, no mailbox here by that name (#5.1.1

Discussion:

[qmailtoaster] 511 sorry, no mailbox here by that name (#5.1.1 - chkuser)

Bobby Tyner

2008-06-17 18:08:16 UTC

I have already reviewed the archive regarding this error. The most
pertinent and informative thread does not address, IMHO, the issue my
customer is seeing:

http://www.mail-archive.com/qmailtoaster-***@qmailtoaster.com/msg17852.
html

---The user's associate is getting the following error, despite the
correct email address and no copies to others in the same domain:

"

The original message was received at Tue, 17 Jun 2008 10:01:11 +0200
(CEST) from fqdn [xx.xx.xx.xx]

----- The following addresses had permanent fatal errors -----
<***@domain.tld>

(reason: 511 sorry, no mailbox here by that name (#5.1.1 - chkuser))
<<< 511 sorry, no mailbox here by that name (#5.1.1 - chkuser)

554 5.0.0 Service unavailable (511 sorry, no mailbox here by that name
(#5.1.1 - chkuser))

"

----------------------------------------------------------------------

I have isolated the occurrence in the logs:

----------------------------------------------------------------------

/var/log/qmail/smtp/*

@400000004857720808a0bf74.s:@4000000048576f5236fb4394 CHKUSER rejected
rcpt: from <***@remote.domain.tld::> remote <fqdn:unknown:xx.xx.xx.xx>
rcpt <***@localdomain.tld> : not existing recipient

I have checked with the user that there were no CC/BCC recipients at the
same domain.

Please let me know what information would be needed to assist in
troubleshooting this issue.

I have already spent some time on Google.com and reviewing various qmail
references. Any help is appreciated.

Bobby Tyner

Systems Administrator

BroadSpire, Inc.

www.PingWorx.com <BLOCKED::http://www.pingworx.com/> |
www.BroadSpire.com <BLOCKED::http://www.broadspire.com/> |

617 W. 7th Street., Ste. 601. Los Angeles, CA 90017

phone: 213.986.1050 | Fax: 213.688.7791

!DSPAM:4857fdb235641004730894!

Eric Shubert

2008-06-17 18:56:42 UTC

Permalink

I can't think of another scenario off hand that would create this error.

The only way I know of to really know what's happening would be to look at a
detailed log. You can use recordio to obtain the details, but spamdyke has a
much nicer detail logging facility. Spamdyke splits each message's log into
its own file, so detail logs are much easier to evaluate and manage.

Post by Bobby Tyner
I have already reviewed the archive regarding this error. The most
pertinent and informative thread does *not* address, IMHO, the issue my
---The user’s associate is getting the following error, despite the
“
The original message was received at Tue, 17 Jun 2008 10:01:11 +0200
(CEST) from fqdn [xx.xx.xx.xx]
----- The following addresses had permanent fatal errors -----
(reason: 511 sorry, no mailbox here by that name (#5.1.1 - chkuser))
<<< 511 sorry, no mailbox here by that name (#5.1.1 - chkuser)
554 5.0.0 Service unavailable (511 sorry, no mailbox here by that name
(#5.1.1 - chkuser))
“
----------------------------------------------------------------------
----------------------------------------------------------------------
/var/log/qmail/smtp/*
@400000004857720808a0bf74.s:@4000000048576f5236fb4394 CHKUSER rejected
I have checked with the user that there were no CC/BCC recipients at the
same domain.
Please let me know what information would be needed to assist in
troubleshooting this issue.
I have already spent some time on Google.com and reviewing various qmail
references. Any help is appreciated.
*Bobby Tyner*
Systems Administrator
BroadSpire, Inc.
*www.PingWorx.com <BLOCKED::http://www.pingworx.com/> |
www.BroadSpire.com <BLOCKED::http://www.broadspire.com/> | *
617 W. 7th Street., Ste. 601. Los Angeles, CA 90017
phone: 213.986.1050 | Fax: 213.688.7791

Bobby Tyner

2008-06-17 19:16:49 UTC

Permalink

Thanks for the pointers to recordio and spamdyke, Eric.

-----Original Message-----
From: Eric Shubert [mailto:***@shubes.net]
Sent: Tuesday, June 17, 2008 11:57 AM
To: qmailtoaster-***@qmailtoaster.com
Subject: Re: [qmailtoaster] 511 sorry, no mailbox here by that name
(#5.1.1 - chkuser)

I can't think of another scenario off hand that would create this error.

The only way I know of to really know what's happening would be to look
at a
detailed log. You can use recordio to obtain the details, but spamdyke
has a
much nicer detail logging facility. Spamdyke splits each message's log
into
its own file, so detail logs are much easier to evaluate and manage.

Post by Bobby Tyner
I have already reviewed the archive regarding this error. The most
pertinent and informative thread does *not* address, IMHO, the issue

my
http://www.mail-archive.com/qmailtoaster-***@qmailtoaster.com/msg17852.
html

Post by Bobby Tyner
---The user's associate is getting the following error, despite the
"
The original message was received at Tue, 17 Jun 2008 10:01:11 +0200
(CEST) from fqdn [xx.xx.xx.xx]
----- The following addresses had permanent fatal errors -----
(reason: 511 sorry, no mailbox here by that name (#5.1.1 - chkuser))
<<< 511 sorry, no mailbox here by that name (#5.1.1 - chkuser)
554 5.0.0 Service unavailable (511 sorry, no mailbox here by that name
(#5.1.1 - chkuser))
"
----------------------------------------------------------------------
----------------------------------------------------------------------
/var/log/qmail/smtp/*
@400000004857720808a0bf74.s:@4000000048576f5236fb4394 CHKUSER rejected

<fqdn:unknown:xx.xx.xx.xx>

Post by Bobby Tyner
I have checked with the user that there were no CC/BCC recipients at

the

Post by Bobby Tyner
same domain.
Please let me know what information would be needed to assist in
troubleshooting this issue.
I have already spent some time on Google.com and reviewing various

qmail

Post by Bobby Tyner
references. Any help is appreciated.
*Bobby Tyner*
Systems Administrator
BroadSpire, Inc.
*www.PingWorx.com <BLOCKED::http://www.pingworx.com/> |
www.BroadSpire.com <BLOCKED::http://www.broadspire.com/> | *
617 W. 7th Street., Ste. 601. Los Angeles, CA 90017
phone: 213.986.1050 | Fax: 213.688.7791

Tim Mancour

2008-06-17 20:12:09 UTC

Permalink

It is possible that the 'BOUNCE_FLAG' for this user has been set. Check the
user's pw_gid field in the MySQL database. The field should be set to the
number zero.

-----Original Message-----
From: Bobby Tyner [mailto:***@broadspire.com]
Sent: Tuesday, June 17, 2008 3:17 PM
To: qmailtoaster-***@qmailtoaster.com
Subject: RE: [qmailtoaster] 511 sorry, no mailbox here by that name (#5.1.1
- chkuser)

Thanks for the pointers to recordio and spamdyke, Eric.

-----Original Message-----
From: Eric Shubert [mailto:***@shubes.net]
Sent: Tuesday, June 17, 2008 11:57 AM
To: qmailtoaster-***@qmailtoaster.com
Subject: Re: [qmailtoaster] 511 sorry, no mailbox here by that name
(#5.1.1 - chkuser)

I can't think of another scenario off hand that would create this error.

The only way I know of to really know what's happening would be to look at a
detailed log. You can use recordio to obtain the details, but spamdyke has a
much nicer detail logging facility. Spamdyke splits each message's log into
its own file, so detail logs are much easier to evaluate and manage.

Post by Bobby Tyner
I have already reviewed the archive regarding this error. The most
pertinent and informative thread does *not* address, IMHO, the issue

my
http://www.mail-archive.com/qmailtoaster-***@qmailtoaster.com/msg17852.
html

<fqdn:unknown:xx.xx.xx.xx>

Post by Bobby Tyner
I have checked with the user that there were no CC/BCC recipients at

the

Post by Bobby Tyner
same domain.
Please let me know what information would be needed to assist in
troubleshooting this issue.
I have already spent some time on Google.com and reviewing various

qmail

--
-Eric 'shubes'

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!DSPAM:48581a8735641400696778!

Bobby Tyner

2008-06-17 20:25:16 UTC

Permalink

Thanks for the check point, Tim. The result is:

mysql> select pw_name,pw_dir from domain.tld where pw_gid != "0";
Empty set (0.00 sec)

Select * of the domain shows that both pw_uid & pw_gid are 0'd for all.

Any tricks I can perform with these fields, like a user that has access
to 3 different boxes or the like?

Thank you again for the help.

-----Original Message-----
From: Tim Mancour [mailto:***@lmainc.biz]
Sent: Tuesday, June 17, 2008 1:12 PM
To: qmailtoaster-***@qmailtoaster.com
Subject: RE: [qmailtoaster] 511 sorry, no mailbox here by that name
(#5.1.1 - chkuser)

It is possible that the 'BOUNCE_FLAG' for this user has been set. Check
the
user's pw_gid field in the MySQL database. The field should be set to
the
number zero.

-----Original Message-----
From: Bobby Tyner [mailto:***@broadspire.com]
Sent: Tuesday, June 17, 2008 3:17 PM
To: qmailtoaster-***@qmailtoaster.com
Subject: RE: [qmailtoaster] 511 sorry, no mailbox here by that name
(#5.1.1
- chkuser)

Thanks for the pointers to recordio and spamdyke, Eric.

-----Original Message-----
From: Eric Shubert [mailto:***@shubes.net]
Sent: Tuesday, June 17, 2008 11:57 AM
To: qmailtoaster-***@qmailtoaster.com
Subject: Re: [qmailtoaster] 511 sorry, no mailbox here by that name
(#5.1.1 - chkuser)

I can't think of another scenario off hand that would create this error.

The only way I know of to really know what's happening would be to look
at a
detailed log. You can use recordio to obtain the details, but spamdyke
has a
much nicer detail logging facility. Spamdyke splits each message's log
into
its own file, so detail logs are much easier to evaluate and manage.

Post by Bobby Tyner
I have already reviewed the archive regarding this error. The most
pertinent and informative thread does *not* address, IMHO, the issue

my
http://www.mail-archive.com/qmailtoaster-***@qmailtoaster.com/msg17852.
html

<fqdn:unknown:xx.xx.xx.xx>

Post by Bobby Tyner
I have checked with the user that there were no CC/BCC recipients at

the

Post by Bobby Tyner
same domain.
Please let me know what information would be needed to assist in
troubleshooting this issue.
I have already spent some time on Google.com and reviewing various

qmail